Customer Testimonials

Our testimonials listed below are taken directly from feedback left by our customers through Review Centre and Trustpilot, two of the UK's leading independent feedback websites. This means you know that the comments are from real Xupes customers... just to give you that extra bit of confidence making your purchase from us.

What a fantastic company. I cannot fault the service I received from Xupes. I made enquirers about a watch on Wednesday with Daniel. He was knowledgeable and extremely courteous. I purchased the watch on Wednesday evening and received it on Friday as promised. The watch is better than expected and was fantastically packaged. Also a huge thank you to Myles who sent me the tracking number and informed me when the watch had been dispatched. He was also extremely courteous. Will definitely being using Xupes again in the future.

Tim Buckley

I ordered a Seamaster watch which arrived safely and extremely quickly. Great communication on the watch prior to ordering and support through the whole purchase. I would definitely recommend going to Xupes and will be back for something else soon!

David Greer

Xupes Rocks! My experience with Xupes first started when I bought my Vertu phone about a year back. I am an avid internet shopper. But buying such a big ticket item like that on internet was never easy. There was always a trust issue. A lots of "what ifs". But with Xupes, the shopping was like a piece of cake. Just a few days back, I bought a Patek Philippe Ellipse Gold watch from them. This time I was bold enough to wire transfer the money despite I knew the fact that there is no paypal protection. Xupes were so professional that my whole shopping experience has been fantastic. Well beyond what I had expected. Hats off to them! The Watch condition was much better than what they had described. I am indeed a very satisfied customer. Now I am habitual to go into their website and see what they are selling despite I do not need to buy anything at the moment. Xupes is one of the very few trustworthy sellers on this "Wild-Wild-West" internet.

Ananta Amatya

Great service from start to finish the whole buying experience at Xupes was great. Bought a superb Breitling Chronomat Evolution and Cartier watches. Will definitely go back again when in the market for another watch.

Andrew Riley

Great Service ! Purchased a Rolex Midsize Yaugtmaster from this company and I have to say the whole experience wasSecond to none . To the next day delivery and very well packed watch in a very strong box with security tape and the paperwork ! Including was a 1 year warranty and a letter for my insurance company with a picture of the watch on the document . I have recommended Xupes to my friends and family .I will return to purchase again .Thank you Xupes !

Tracey Blackwood

The best customer service ever I bought. a watch from Xupes and was delighted with my purchase. The help I received from the staff was excellent and dispatch was prompt and at the time specified. I would recommend Xupes to anyone who wants good quality and excellent customer service.

Janet McKenzie

An affirmation that excellent customer service still exists. I have recently had an enjoyable experience dealing with Xupes in the purchase of a replacement ring for one which was lost and had meant a great deal to me. They were both charming and efficient and although I traveled some distance found it worthwhile for the quality of both the item and service. A jeweller I had been dealing with would be put to shame yet have much to learn from customer relationships at Xupes. I have already recommended them to both family and friends and would certainly be a returning customer.

Dr D Mc A Hunter

Expert, patient and reassuring advice - superb customer service I have wanted a Chanel bag forever. Xupes was recommended to me as a company who source and sell luxury items and I am not disappointed. From start to finish the expert advice, patience and understanding from Reece has been amazing. The whole process has been seamless.

Caroline Nolan

Excellent items for sale. Brilliant antique 's for all tastes and budgets, bought from previously and certainly will again. Honest description and pictures showing what you are bidding on /buying . Quickly and safely posted out. Recommended

Iain Williams

EXCELLENT what more that an excellent super fast deal? I can say no more than one of the best experiences I had buying from Xupes, a beautiful ring even prettiest than described in mint condition! Thank you again Xupes, I will sure come back and buy again from you!

Mrs Rita Espirito Santo




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About Xupes

About Xupes

Xupes is the home of pre-owned luxury. The...

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