Whether your watch was purchased from us or elsewhere we will make sure it remains functioning and looking the way it should. We have specialists who work very hard to make sure every watch is stripped down completely, replacing worn out or tired parts using the latest equipment and machinery.
Whilst your Watch is with Xupes
Whilst with us your watch will be looked after with the greatest care and is fully insured. We always endeavor to complete work as quickly as possible. We will always maintain contact to keep you updated and your mind at ease. Where time frames can be given they will.
Warranty
Your peace of mind is paramount to us. That’s why all servicing and repairs (unless otherwise specified) are backed our comprehensive 12 month warranty.
Water Resistance
Often our customers ask if they can use their fine watch in water. We would always recommend otherwise however our watch specialists have state of the art equipment to make sure its safe to use in water and can confirm whether or not your watch is fully waterproof. This varies from watch to watch so we can test to exactly what extent this applies.
Cleaning, Polishing & Refurbishment
Please visit our watch polishing & refurbishment page for more details.