What a fantastic company. I cannot fault the service I received from
Xupes. I made enquirers about a watch on Wednesday with Daniel. He was knowledgeable and extremely courteous. I purchased the watch on Wednesday
evening and received it on Friday as promised. The watch is better than
expected and was fantastically packaged. Also a huge thank you to Myles
who sent me the tracking number and informed me when the watch had been
dispatched. He was also extremely courteous. Will definitely being using
Xupes again in the future.
I ordered a Seamaster watch which arrived safely and extremely quickly.
Great communication on the watch prior to ordering and support through
the whole purchase. I would definitely recommend going to Xupes and will
be back for something else soon!
My experience with Xupes first started when I bought my
Vertu phone about a year back. I am an avid internet shopper. But buying
such a big ticket item like that on internet was never easy. There was
always a trust issue. A lots of "what ifs". But with Xupes, the shopping
was like a piece of cake. Just a few days back, I bought a Patek
Philippe Ellipse Gold watch from them. This time I was bold enough to
wire transfer the money despite I knew the fact that there is no paypal
protection. Xupes were so professional that my whole shopping experience
has been fantastic. Well beyond what I had expected. Hats off to them!
The Watch condition was much better than what they had described. I am
indeed a very satisfied customer. Now I am habitual to go into their
website and see what they are selling despite I do not need to buy
anything at the moment. Xupes is one of the very few trustworthy sellers
on this "Wild-Wild-West" internet.
Great service from start to finish the whole buying experience at
Xupes was great. Bought a superb Breitling Chronomat Evolution and
Cartier watches. Will definitely go back again when in the market for
Great Service !
Purchased a Rolex Midsize Yaugtmaster from this company and I have to say the whole experience wasSecond
to none . To the next day delivery and very well packed watch in a very
strong box with security tape and the paperwork ! Including was a 1
year warranty and a letter for my insurance company with a picture of
the watch on the document . I have recommended Xupes to my friends and
family .I will return to purchase again .Thank you Xupes !
The best customer service ever
I bought. a watch from Xupes and was delighted with my
purchase. The help I received from the staff was excellent and dispatch
was prompt and at the time specified. I would recommend Xupes to anyone
who wants good quality and excellent customer service.
An affirmation that excellent customer service still exists.
I have recently had an enjoyable experience dealing with
Xupes in the purchase of a replacement ring for one which was lost and
had meant a great deal to me. They were both charming and efficient and
although I traveled some distance found it worthwhile for the quality
of both the item and service. A jeweller I had been dealing with would
be put to shame yet have much to learn from customer relationships at
Xupes. I have already recommended them to both family and friends and
would certainly be a returning customer.
Dr D Mc A Hunter
Expert, patient and reassuring advice - superb customer service
I have wanted a Chanel bag forever. Xupes was
recommended to me as a company who source and sell luxury items and I am
not disappointed. From start to finish the expert advice, patience and
understanding from Reece has been amazing. The whole process has been
Excellent items for sale.
Brilliant antique 's for all tastes and budgets, bought
from previously and certainly will again. Honest description and
pictures showing what you are bidding on /buying . Quickly and safely
posted out. Recommended
what more that an excellent super fast deal? I can say
no more than one of the best experiences I had buying from Xupes, a
beautiful ring even prettiest than described in mint condition! Thank you again Xupes, I will sure come back and buy again from you!
Mrs Rita Espirito Santo